Virtual reception & call answering services to suit any business

Focus on your business and trust that each and every call is answered, every lead nurtured and every customer cared for.


We seize every opportunity to help your business thrive, by connecting you with your customers … anytime, anywhere, anyhow

We help your business thrive, by connecting you with customers … anytime, anywhere, anyhow

Local receptionists

Your calls are answered by a real person, mostly with Australian or NZ accents, to ensure harmonious language and tone.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Customised greetings

Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.

Appointment Icon

Appointment bookings

We’re able to handle your appointment bookings, cancellations and general diary management – in the tool of your choice.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

7-day free trial

Instantly activate and set up your call answering service to have us start taking care of your customer calls.


Our call answering services are designed for businesses of any size

With more than 25,000 happy customers, we’re New Zealand’s most flexible & reliable answering service company

With over 25,000 happy customers, we’re New Zealand’s most flexible & reliable answering service company

Our clients range from small businesses and medium enterprises to large corporations and government departments. We offer various packages to cater for different needs and bespoke solutions are available to suit high-volume or high-complexity accounts.

We can provide a range of business solutions

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a toll-free 0800 number.

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.


We work across multiple industries and business types

Our staff are highly trained in different industries and we have bespoke solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalised service.

Real Estate & Property Management

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How it works

What our customers love

We never miss a business opportunity but don’t have reception staffing issues to deal with. It’s an ideal solution.
John Lombard, Sales Recruit Partners
The calls are professionally answered using our script, and the message is sent to us in both an email and text message.
Bobi Vikor, RentSelect
The service was super easy to set up and costs a fraction of what it would to hire a receptionist.
Karl Graf, DreamWalk Apps

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

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Want to try our call answering services for free?

Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.

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