Virtual receptionists for lawyers and law firms
Whether you’re an individual lawyer or a large law firm, it’s vital to ensure your phone calls are always answered … even if you’re in court or it’s the early hours.
Highly professional & quality-monitored telephone answering for the legal sector
24/7 legal receptionists
Weekends, after-hours, public holidays … we answer every call so you never miss a client opportunity.
New client intake
With so many different types of law, we qualify your leads to ensure you only spend time on relevant enquiries.
Appointment bookings
We seamlessly schedule appointments into your existing calendar or input them into your legal practice’s CRM.
Access to call logs & messages
Complete visibility of call logs, transfers and messages means the perfect audit trail in your client portal or mobile app.
Flexible overflow & holiday cover
Already have an in-house receptionist? We can answer calls when they’re busy, at lunch, on holidays or off sick.
Class action or campaign numbers
Dedicated phone numbers to track campaigns or manage high-volume class action enquiries.
How our virtual reception service works
Set up within minutes
Tell us about your business, your preferred greeting and how you’d like us to interact with your callers. Then simply confirm who should receive messages or, depending on your plan, call transfers when they’re available.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional receptionists will answer your business calls with your preferred greeting, 24/7 if you wish. Depending on your plan, we can take messages, transfer selected calls, answer FAQs, submit leads into your CRM, take orders, process payments, schedule your appointments and more.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
Your tools are our tools
We integrate seamlessly with your current systems, with our MyAssistant and MyDiary call answering services using your preferred calendar, booking system or CRM to schedule appointments and add new clients.
Ensure you never miss an important call with a 24/7 legal answering service
Legal matters are often stressful, so it’s important your clients always speak to a real person.
Regardless of your area of practice – criminal law, corporate law, employment law, family law, conveyancing or anything else – you can rest assured we’ll handle every call with the professional courtesy your clients would expect.
You can even have us screen calls or have after-hours calls handled differently, such as prioritising call from a judge or from prison.
Complementary business solutions
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, a toll-free 0800 number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
What our customers love
Trusted by more than 300 law firms, lawyers and legal hotlines
FAQs
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.