Solutions to help your business thrive

Virtual reception may be our core service offering, yet our business solutions extend well beyond answering your calls when you can’t. Discover the many ways we can connect you with your customers.


The support your business needs day in, day out

ReceptionHQ’s virtual reception services benefit businesses of all sizes, from reducing costs and assisting with call overflow to freeing up time to work on other things.

We also offer customer-centric communications solutions extend beyond live call answering and associated specialised services to include call diversion, voicemail-to-email automated messaging, IVR and business phone numbers (including toll-free 0800 numbers).

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a toll-free 0800 number.

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Why choose ReceptionHQ for your call answering solution?

  • We’re a global leader in virtual reception services.
  • We’re on call 24/7, connecting you with customers anytime, anywhere, anyhow.
  • All receptionists are highly trained employees, not contractors.
  • We have no lock-in contract, making it 100% risk-free to partner with us.
  • We offer complete flexibility to scale up (or down) as your business needs change.
  • We seize every opportunity to help businesses thrive.

Trusted by more than 25,000 businesses across various industries

What our customers love

The calls are professionally answered using our script, and the message is sent to us in both an email and text message.
Bobi Vikor, RentSelect
We’ve found the service to be absolutely seamless with all calls being answered on a very timely basis with instant messaging and real-time reporting.
Carole-Anne Priest, Imalia
The service was super easy to set up and costs a fraction of what it would to hire a receptionist.
Karl Graf, DreamWalk Apps

Find out more

Have questions? Please fill in your details and we’ll be in touch.

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Want to try our call answering services for free?

Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.

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