Solutions to help your business thrive
Virtual reception may be our core service offering, yet our business solutions extend well beyond answering your calls when you can’t. Discover the many ways we can connect you with your customers.
The support your business needs day in, day out
ReceptionHQ’s virtual reception services benefit businesses of all sizes, from reducing costs and assisting with call overflow to freeing up time to work on other things.
We also offer customer-centric communications solutions extend beyond live call answering and associated specialised services to include call diversion, voicemail-to-email automated messaging, IVR and business phone numbers (including toll-free 0800 numbers).
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, a toll-free 0800 number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Escalation management
For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.
Corporate solutions
Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.
Why choose ReceptionHQ for your call answering solution?
- We’re a global leader in virtual reception services.
- We’re on call 24/7, connecting you with customers anytime, anywhere, anyhow.
- All receptionists are highly trained employees, not contractors.
- We have no lock-in contract, making it 100% risk-free to partner with us.
- We offer complete flexibility to scale up (or down) as your business needs change.
- We seize every opportunity to help businesses thrive.
Trusted by more than 25,000 businesses across various industries
What our customers love
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with professional receptionists able to take messages and transfer calls based on your availability settings.