Luisa Di-Finizio joins as Global Head of Contact Centres

Luisa Di-Finizio has joined OfficeHQ and ReceptionHQ as Global Head of Contact Centres.

Based in our Maroochydore office, on Queensland’s Sunshine Coast, Luisa will be ultimately responsible for ensuring we deliver an exceptional virtual receptionist service for all clients across our Australia, New Zealand, the United States and the United Kingdom.

Luisa will work closely with our team leaders, and their teams of friendly, professional virtual receptionists, to continue to grow and deliver the premium receptionist experience we provide for our clients’ callers.

Luisa joins us following an extensive career overseeing contact centre operations in various locations around the world. Her experience includes senior roles at blue chip companies including Commonwealth Bank, Serco and Barclays.

CEO David Atkinson says: “It’s great to have Luisa on board. It’s an exciting time! We’re all looking forward to working with her and benefitting from the incredible experience she brings to our teams globally.”

Luisa says: “It’s exciting to join a company that consistently delivers a great service to its clients and is focused on being an employer of choice through strong employee engagement. What a magical combination!”

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