We’re excited to announce Luisa Di-Finizio has joined our team as Global Head of Contact Centres. Based in our Australian Maroochydore office, Luisa will be ultimately responsible for ensuring we deliver an exceptional virtual receptionist service for all clients across our global locations – New Zealand, Australia, the US and UK.
Luisa will work closely with our team leaders, and their teams of friendly, professional virtual receptionists, to continue to grow and deliver the premium receptionist experience we provide for our clients’ callers.
Luisa joins us following an extensive career overseeing contact centre operations in various locations around the world. Her experience includes senior roles at blue-chip companies including The Commonwealth Bank, Serco and Barclays.
David Atkinson, CEO, says, “It’s great to have Luisa on board. It’s an exciting time! We’re all looking forward to working with her and benefitting from the incredible experience she brings to our teams globally.”
Luisa is thrilled to have joined ReceptionHQ and says, “It’s exciting to join a company that consistently delivers a great service to its clients and is focused on being an employer of choice through strong employee engagement. What a magical combination!”
Welcome to the team Luisa!