We’re excited to announce Luisa Di-Finizio has joined our team as Global Head of Contact Centres. Based in our Australian Maroochydore office, Luisa will be ultimately responsible for ensuring we deliver an exceptional virtual receptionist service for all clients across our global locations – New Zealand, Australia, the US and UK. Luisa will work closely […]
Our Australian, US and UK operations provide 24/7 ‘follow the sun’ call answering for our clients in New Zealand. We’re thrilled to announce our wonderful US-based virtual receptionist Samantha Martinez is the winner of our inaugural ‘Win a Trip to Australia’ Competition. Congratulations Samantha! Samantha will be visiting Australia on a trip-of-a-lifetime. While there she’ll visit […]
Barry, one of our extremely talented Software Developers, recently spent time in our Training and Operations Centre in Queensland, on the Sunshine Coast of Australia. With innovation at the heart of our virtual reception and phone answering solutions, our in-house IT Team are constantly enhancing our technology platform and services. Barry implemented various IT projects […]
If you’re a small business owner, read the following article by Andrew Dominik which outlines how using one of our virtual reception solutions will help your business appear larger and increase appeal. Running Your Business Remotely If you have always dreamt of travelling the world and also being your own boss, you may wish to […]
Not everybody is great on the telephone. In fact, many people avoid answering phone calls entirely, especially when the incoming call is from an unknown number. To guarantee a great first impression for your business you must ensure that the person answering the phone conducts themselves in a professional manner. To help you master the […]
